Frequently asked
questions
To create an account, click on the "Sign Up" button on the homepage. Fill in your personal details, email address, and create a secure password. You will receive a verification email to activate your account.
Once logged in, navigate to the "Book Appointment" section. Select your preferred healthcare provider, choose an available time slot, and confirm your booking. You will receive a confirmation email with appointment details.
Yes, you can view your complete medical history, test results, prescriptions, and treatment notes by accessing the "Medical Records" section in your patient dashboard.
Wellspring offers secure messaging features that allow you to communicate directly with your healthcare provider. You can send messages, ask questions, and receive responses through the "Messages" section.
We offer various subscription plans tailored to different needs, including individual, family, and corporate plans. Visit the "Subscription Plans" page to compare features and pricing.
Absolutely. Wellspring uses industry-standard encryption and security measures to protect your personal health information. We comply with all healthcare data protection regulations to ensure your privacy.
Yes, you can cancel or reschedule appointments through your dashboard. Navigate to "My Appointments," select the appointment you wish to modify, and choose the cancel or reschedule option. Please note our cancellation policy.
To update your personal information, go to your profile settings. Click on "Edit Profile" and update your details such as contact information, address, or emergency contacts. Remember to save your changes.
Click on the "Forgot Password" link on the login page. Enter your registered email address, and we will send you a password reset link. Follow the instructions in the email to create a new password.
Currently, Wellspring is accessible through any web browser on your mobile device. We are working on dedicated mobile applications for iOS and Android, which will be available soon.