Privacy Policy
Last Updated: December 1, 2024
Wellspring Scheduling Ltd. ('we', 'our', 'us') is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information.
1. Information We Collect
We collect information you provide directly:
• Account information (name, email, phone)
• Practice information
• Client data you input
• Payment information
• Usage data and analytics
2. How We Use Your Information
We use your information to:
• Provide and improve our services
• Process payments
• Send service updates and notifications
• Provide customer support
• Ensure security and prevent fraud
• Comply with legal obligations
3. Data Security
We implement industry-standard security measures:
• End-to-end encryption
• Secure cloud storage
• Regular security audits
• Access controls
• Regular backups
4. Data Sharing
We do not sell your personal information. We may share data with:
• Service providers (payment processors, hosting)
• Legal authorities when required by law
• With your explicit consent
5. Your Rights
You have the right to:
• Access your personal data
• Correct inaccurate data
• Request data deletion
• Export your data
• Withdraw consent
6. Cookies
We use cookies to improve your experience. You can control cookies through your browser settings.
7. Data Retention
We retain your data as long as your account is active or as needed to provide services.
8. Children's Privacy
Our services are not intended for children under 16.
9. Changes to This Policy
We may update this policy and will notify you of significant changes.
10. Contact Us
For privacy questions: privacy@wellspringscheduling.com