Help Centre & FAQs
Find answers to common questions about Wellspring Scheduling.
❓ Frequently Asked Questions
Getting Started
Q: How do I create an account?
A: Click 'Start Free Trial' and follow the simple signup process. No credit card required.
Q: How long does setup take?
A: Most users are up and running in under 15 minutes.
Q: Do I need technical skills?
A: No! Wellspring Scheduling is designed to be user-friendly with no technical expertise required.
Billing & Pricing
Q: What payment methods do you accept?
A: We accept all major credit cards and direct debit.
Q: Can I change plans later?
A: Yes, you can upgrade or downgrade at any time.
Q: Is there a setup fee?
A: No setup fees. Just your monthly subscription.
Features
Q: Can clients book appointments online?
A: Yes! You get a customizable online booking page.
Q: Do you send appointment reminders?
A: Yes, automated email and SMS reminders are included.
Q: Can I manage multiple practitioners?
A: Yes, on Professional and Business plans.
Security
Q: Is my data secure?
A: Yes, we use bank-level encryption and are GDPR compliant.
Q: Where is data stored?
A: On secure cloud servers with regular backups.
📚 Need More Help?
• Browse our knowledge base
• Watch video tutorials
• Contact support: support@wellspringscheduling.com
• Live chat available
